Our experienced Service Team serve to provide technical support solutions and prompt after-sales service response for your greater product assurance.

We support the service & repair of Autoclave, Washer-Disinfector, Centrifuge, Shaker, Incubator, Oven, Water Bath, Benchtop equipment, Refrigerator, Freezer, Pumps and etc.

We have a team of service engineers and service technicians with different specialty areas such as specializations in medical instrument, pharmaceutical refrigerator, laboratory equipment servicing.

Our best Service and Technical Support department is established on year 2008. Till now, all of our service engineers are with minimum 5 years of experiences in this industrial line.

They have continuous professional learning program and abreast themselves on latest model of equipment and instrument handling and servicing knowledge.

Training and certifications are obtained from few of our Manufacturers such as Haier and Tuttnauer.

We always ensure we provide the best services to you !

We provide after-sales services for equipment and instruments

  • MOM inspection service
  • Technical consultancy services
  • Preventive maintenance / service / repair of laboratory instrument and equipment
  • Contractual service / extended service agreements
  • Installation / commissioning / decommissioning
  • Calibration with traceability
  • Validation (IQ/OQ)
  • Transportation and shifting
  • Immediate response (within 24 hours) to your urgent need
  • Assessment for breakdown calls
  • Service warranty
  • Extended service warranty for our in-house agency products (where applicable)


We also have business focus of service department for the following category :

  • Air-compressor accessories / spares / service
  • Cooling refrigeration and accessories
  • Autoclave repair & service, including MOM registration / inspection / renewal

With our track-record and experience, Practical Mediscience’s service engineers strive to provide a complete-solution to meet and exceed all your after-sales requirements.


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